Skip to main content

SetQueueMember

SetQueueMember request

Signing in

When signing in, the devices set to true will be signed in.

SetQueueMember
<SetQueueMember>
<device>400</device>
<activateAgent>true</activateAgent>
<activateMobile>true</activateMobile>
<activateSip>true</activateSip>
<activateSkype>true</activateSkype>
<agentDN>200</agentDN>
<agentPosition>1</agentPosition>
<privateData>
<requestID>116-d1f7590f-aa6a-4ff7-92c7-b6c3f59eccd1</requestID>
</privateData>
</SetQueueMember>

Private Data

NodeDescription
requestIDUsed to track and correlate individual requests with their corresponding responses.

Signing out

When signing out, the devices should be signed out, but the agent should remain signed in.

SetQueueMember request
<SetQueueMember>
<device>400</device>
<activateAgent>true</activateAgent>
<activateMobile>false</activateMobile>
<activateSip>false</activateSip>
<activateSkype>false</activateSkype>
<agentDN>200</agentDN>
<agentPosition>1</agentPosition>
<privateData>
<requestID>116-d1f7590f-aa6a-4ff7-92c7-b6c3f59eccd1</requestID>
</privateData>
</SetQueueMember>

SetQueueMemberResponse

The response signals that the request has been received by the system.

SetQueueMemberResponse
<SetQueueMemberResponse xmlns="http://www.ecma.ch/standards/ecma-323/csta/ed6">
<privateData>
<requestID>116-d1f7590f-aa6a-4ff7-92c7-b6c3f59eccd1</requestID>
</privateData>
</SetQueueMemberResponse>

Private Data

NodeDescription
requestIDUsed to track and correlate individual requests with their corresponding responses.

The event signaling that the change has happened can be found here: QueueMemberEvent